▶︎ Job Details: • Job Title: IT Platform Specialist • Working Location: Torrance, CA • Working Style: Hybrid • Employment Type: Full-time, Long-term Contract • Salary: $32.5 - $33.5/hour (DOE) • Working Hours: 40 hrs/week
▶︎ Position Overview: We are seeking an IT Platform Specialist to support the implementation and troubleshooting of a new ERP system. This role covers a broad range of infrastructure tasks, including supporting POS and ERP systems, designing internal system foundations, and ensuring the smooth operation of IT systems across both restaurants and headquarters. It’s a key role requiring strong technical knowledge and problem-solving skills to maintain efficient business operations.
▶︎ What will you do: • Provide front-line technical support for POS, ERP, and infrastructure issues • Collaborate with IT vendors and teams to resolve hardware/system issues • Assist with the operation and maintenance of core IT systems • Maintain and create documentation for configurations and procedures • Identify opportunities for system optimization and improved efficiency
▶︎ Required Qualifications & Skills: • 3+ years of experience in IT infrastructure management (servers, networks, OS) • Experience with POS systems (e.g., Toast) and ERP systems (e.g., Restaurant365) • Strong troubleshooting, documentation, and end-user support skills