▶︎ Job Details ・Job Title: Sales Engineer ・Client: IT and communications services company ・Working Location: Livonia, MI ・Working Style: Hybrid ・Employment Type: Full-Time Exempt ・Benefits: Insurance, PTO, 401K ・Language: English; Japanese language skills not required
▶︎ Key Responsibilities Pre-Contract Activities:
Regularly engage with new and existing customers to understand their needs and explain how the company can address them.
Develop strategies to solve customer issues based on experience in System Integration, Network Integration, or Project Management.
Collaborate with business partners (e.g., application, network/server, security vendors) to identify optimal solutions for customers.
Prepare and deliver presentations to highlight product or service features tailored to customer needs.
Negotiate sales terms and service agreements.
Post-Contract Activities:
Prepare necessary sales documents to finalize contracts.
Coordinate the implementation of application systems and network infrastructure with internal teams and external partners.
Maintain project schedules and troubleshoot system issues in collaboration with relevant stakeholders.
Foster and maintain strong relationships with customers and business partners.
▶︎ Additional Responsibilities:
Maintain customer records using automated systems.
Regularly report sales activities to supervisors.
Conduct market research to identify new opportunities.
▶︎ The Right Candidate Will Possess
Experience in System Integration or Project Management
Ability to handle IT-related solutions and communicate effectively with customers.
Proficiency in identifying customer business issues and developing solutions
Team-oriented mindset
Familiarity with Office Suite Software (Word, Excel, PowerPoint)
Knowledge of networks (routers, servers, security, cloud) or programming languages (C, Java, R, Python).
▶︎ Required Qualifications & Skills
Project Management experience, including stakeholder communication to complete projects.
Marketing experience, particularly in creating marketing strategies.