Working Location: New York NY, or Remote but who can work ET hours
Employment Type : Full-time
Salary Range: 77-94K per year
Job Description The role involves bridging the gap between U.S.-based users and Japan-based developers, managing project requirements, user support, and system improvements. The ideal candidate should have strong communication skills in English (native-level preferred) and business-level Japanese, along with a background in system development, business analysis, or IT project management. Key Responsibilities:
Gather requirements from U.S. users and translate them into specifications for developers in Japan.
Manage multiple projects (7-8 systems), including user support and development tasks.
Lead issue resolution, ensuring smooth collaboration between users and the development team.
Work closely with data-related systems, including ETL processes.
Handle some infrastructure-related troubleshooting (e.g., firewall and access issues).
Support and guide development tasks while coordinating with Tokyo for clarifications.
Qualifications:
Experience in Project Management (Project Leader experience is also acceptable).
Experience as a Business Analyst (including experience in requirements definition).
Bilingual (Native-level English is expected; Business-level Japanese is acceptable).
Experience in application development projects (understanding of web system architecture and full development lifecycle experience).
Ability to read and write SQL.
Communication Skills
Able to communicate smoothly with team members in English
Capable of identifying key discussion points and adjusting the conversation's direction as needed.
Characteristics
Fast Learner
Clear thinker who can quickly determine the necessary course of action.