Cinter Career
PART-TIME System Engineer (User operation support)
Louisville, KY - Part Time
We are seeking an PART-TIME System Engineer
Key Responsibilities
Additional Informations
Work Environment
Client’s site (Remote / Locations where computers and phones can connect to the Internet, in case client requests for special occasions such as Covid-19 outbreak)
- Client : Japanese Manufacturer
- Working Location Louisville, KY (Client office Onsite)
- Employment Type : Part-time
- Expected working hours : Once a week for 7 hours
- Salary : $ 22-25/ per hour
- Provide support services during designated service operation hours, as directed by the client and/or company management
- Have a proactive communication with both client and company management
- Understand the requirements and instructions from company management, delivering services in alignment with these directives, including adherence to Bring Your Own Device (BYOD) policies.
- Engage with all relevant company-provided documents and training materials
- Submit company requited report, attendance for requested meeting, training course
- Mentor and train new team members if necessary
- Follow team manager’s request/instruction to operate IT operation support team
Key Responsibilities
- Provide technical support to client users as an IT Support member
- Provide and manage client IT support operation related document
- Understand and follow client’s request and instruction
- Expand the business with existing and new client
- Very flexible adaptable mindset and embraces challenges, particularly in response to sudden changes in requests, work-flow, rules, responsibility range, and environment.
- Strong drive to handle heavy workloads with determination and motivation
- Shows a strong determination to reach set goals
- Possesses a minimum of 3 years of experience of user operation support
- Strong attention to details with the ability to troubleshoot issues and provide resolutions
- Team-oriented personality
- Excellent communication skills
- Microsoft Office (Outlook/Word/Excel/PowerPoint)
- English (speaking and writing) skill
- Capable of lifting and carrying items weighing up to 20 lbs
Additional Informations
- Ensure readiness at the client's operational site prior to the commencement of service operations.
- Adhere to attire guidelines provided by the client and/or company management while on-site.
Work Environment
Client’s site (Remote / Locations where computers and phones can connect to the Internet, in case client requests for special occasions such as Covid-19 outbreak)
