Sales Engineer

Livonia, MI
Full Time
Experienced
▶︎ Job Details
・Job Title: Sales Engineer
・Client: IT and communications services company
・Working Location: Livonia, MI
・Working Style: Hybrid
・Employment Type: Full-Time Exempt
・Benefits: Insurance, PTO, 401K
・Language: English; Japanese language skills not required

▶︎ Key Responsibilities
Pre-Contract Activities:
  • Regularly engage with new and existing customers to understand their needs and explain how the company can address them.
  • Develop strategies to solve customer issues based on experience in System Integration, Network Integration, or Project Management.
  • Collaborate with business partners (e.g., application, network/server, security vendors) to identify optimal solutions for customers.
  • Prepare and deliver presentations to highlight product or service features tailored to customer needs.
  • Negotiate sales terms and service agreements.​

Post-Contract Activities:
  • Prepare necessary sales documents to finalize contracts.
  • Coordinate the implementation of application systems and network infrastructure with internal teams and external partners.
  • Maintain project schedules and troubleshoot system issues in collaboration with relevant stakeholders.
  • Foster and maintain strong relationships with customers and business partners.

▶︎ Additional Responsibilities:
  • Maintain customer records using automated systems.
  • Regularly report sales activities to supervisors.
  • Conduct market research to identify new opportunities.
▶︎ The Right Candidate Will Possess
  • Experience in System Integration or Project Management
  • Ability to handle IT-related solutions and communicate effectively with customers.
  • Proficiency in identifying customer business issues and developing solutions
  • Team-oriented mindset
  • Familiarity with Office Suite Software (Word, Excel, PowerPoint)
  • Knowledge of networks (routers, servers, security, cloud) or programming languages (C, Java, R, Python).

▶︎ Required Qualifications & Skills
  • Project Management experience, including stakeholder communication to complete projects.
  • Marketing experience, particularly in creating marketing strategies.
     
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