Sales Account Manager

Account Management

• Executes sales strategy, initiate contact with existing and potential customers, identify needs and sell

appropriate products to meet those needs.

• Calls prospective customers and establish buying cycles, customer needs, and create a customer

supplier relationship.

• Increases sales in respective accounts.

• Prepares sales information for customers.

• Establishes buying influences, budgets and purchasing criteria for assigned accounts.

• Secures and places orders taking into consideration delivery dates and inventory levels for fulfillment.

• Oversees projects associated with assigned accounts, including but not limited to new development,

community management, internal and external communication, support, and maintenance issues.

• Evaluates assigned account’s business processes and provide recommendations for automation and

enhancements that generate additional revenue.

• Collaborates with business development.

• Collaborates with development, marketing, support, community management and QA to ensure the

successful launch and acceptable performance of solutions.

• Identifies revenue opportunities within assigned accounts and their community through

communications, programs and other activities as needed, collaborating with marketing, community

management, business development and support.

• Acts as liaison for internal and external communications with assigned accounts. Manage ongoing

conference calls and ensure a positive relationship with assigned accounts. Provide regular status

reports and manage task lists on assigned accounts progress for all project areas.

• Manages projects using defined project management tools and communication vehicles.

• Facilitates enhancements to communications, tools, capabilities and product lines.

• Participates in cross functional groups to establish marketing campaigns, product direction and

productive solutions.

• Ensures reporting and communications is frequent and bi-directional.

Competencies

• Business Acumen

• Organizational Skills

• Communication Proficiency

• Collaboration Skills

• Customer/Client Focus

• Technical Capacity

Supervisory Responsibility

• This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.

JOB REQUIREMENTS

Education

Bachelor’s Degree in business, sales, marketing or related field or equivalent combination of education and experience

Experience

• 5+ years’ experience in a high-tech company. Capital equipment or wafer tool processing company is a plus.

• Three years managerial experience providing successful delegating, monitoring, controlling, and

motivating skills over employees and supervisory personnel

• Experience in technical sales and/or representative or distributor of sales in a similar industry

• Experience in growing and managing an assigned sales territory